A reflection on the transition to ISO 9001:2015

When we were required to follow a transition from ISO9001:2008 to ISO9001:2015 (ISO9001:2015 specifies requirements for a quality management system) we voiced some criticism of the new Standard as we felt that the 2015 standard focused heavily on management rather than being a quality management system.

New requirements included: 

• Identification, monitoring and review of external and internal issues relevant to purpose and strategic direction 
Identification of interested parties relevant to the QMS, and monitoring and review of their needs and expectations
• Determination of the ‘scope’ of our QMS

In other words, the revised Standard covers the way we run our business as well as how we manage quality. 

Having now operated with the new system for over 18 months, we have undertaken a short review to determine where and how we have benefited from this new Standard, and the following are some of our findings:

Read the full article in the September issue of DPA.


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