As an incentive to encourage take-up of drive registration, ABB is offering six-month extended warranty comprising drive repair or replacement with labour covered for selected drive types. The incentive follows the terms and conditions stipulated within the ABB Drive Care agreement; a contract-based initiative available in 44 countries.
To register a drive, an app can be downloaded to a smart phone from either the App Store or Google Play using the search term “ABB Drive Services” or users can register on-line here.
Once the app is downloaded, the drive’s serial number and location is entered together with the end-user name, contact details, application and industry. Registration provides rapid access to product manuals and direct customer support contacts, without having to undertake extended web-based searches.
The app features a 'check my drive' function from which the time of the next major preventive maintenance can be tracked.