After a simple registration process, customers can post technical questions online and respond to other users’ queries to share best practice (existing topics, posts and replies can be viewed without registering). The forum enables visitors to have conversations with Festo’s technical specialists and each other. Members can explain issues, ask questions and get a quick response.
The forum is split into six searchable topic areas and covers subjects such as pneumatics, electrical drives, sensors and vision and directives and standards, so customers can discuss and find answers to their everyday automation issue.
“More and more people are going online to seek answers to their problems,” says Matt Rayment, Technical Hotline Manager at Festo. “We have developed this new forum to make it as easy as possible for our customers to quickly access and identify the best solutions for their technical queries. Our technical experts are on hand to have live discussions and give a fast response to all queries, and we expect the forum to become an invaluable information resource for our customers.”
To register, click here.