Feature

Smart data: The future of industrial digitalisation

In an era where digitalisation is the driving force behind industrial progress, Lenze is at the forefront with its approach to smart data and industrial IoT. With over 25 years of experience in data science and a team of 250 software engineers, Lenze offers solutions that help companies accelerate their digital journey and discover new strategic perspectives.

03/12/2024 10:36:39

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The challenges of today
The modern industrial sector faces several challenges. The quality of machines is no longer a distinguishing factor, as competitors with lower costs deliver high-quality products. This has led to falling prices and increasing warranty clauses, putting pressure on gross margins.

Additionally, there is a continuous struggle for talent, with machine builders and users finding it difficult to attract qualified PLC programmers. The shift of intellectual property increasingly towards software necessitates keeping automated systems cyber secure.

The way forward: Rethinking after-sales service
Lenze proposes to rethink after-sales service and transform it into a strategic project within companies. Where service today is often limited to parts sales and reactive support, Lenze envisions a future where service revolves around providing the best machine productivity. Machine builders possess the knowledge and data needed to realise this transformation.

Read the full article in DPA's December 2024 issue

Written By Sophia Bell

Sophia Bell is the Group Editor of DPA, Connectivity, and PBSI. She joined the team in 2020 as Assistant Editor after achieving a First-Class Honours BA in English Literature and Film Studies from the University of East Anglia. In her current role, she leads the editorial strategy, driving digital growth and ensuring each title continues to deliver trusted, relevant insight for engineering and manufacturing professionals.