Cross+Morse transition to the latest Quality Management Systems Standard

Achieving the eight quality principles required:

1. Customer Focused Organisation 
2. Leadership 
3. Involvement of People 
4. Process approach 
5. System approach to management 
6. Continual improvement 
7. Factual approach to decision making 
8. Mutually beneficial supplier relationships 

Following months of rigorous examination of their procedures and performance relating to leadership, risk management, and satisfying customer requirements, this prestigious certification is a true testament to dedication to the highest levels of quality management and customer satisfaction. 

ISO 9001:2015 is the newest update to the quality management system standard, which provides an integrated approach to quality management and continual improvement, helping businesses to monitor and manage quality across all operations, as well as achieving consistent performance and service. There have been radical changes made since the last revision, and ISO 9001:2015 ensures that the latest quality standard continues to maintain its relevance in today’s market place. 

Cross+Morse has improved standards of performance and service at all levels in line with the reviewed certification. This ensures its customers can have complete confidence that the range of products is designed and manufactured to the highest standard with full traceability.

David Shadbolt, Managing Director, said “we are constantly striving to improve and are continually investing in our business to give our customers top quality products.”

The latest investments have been NEF600 CTX and a new CNC keyseating machine capable of cutting keyways to 70mm wide.