With thousands of off-the-shelf fastening applications, TFC is confident
it has the answer to most fastening problems. However, with the growing
complexity of designs from clients, it is increasingly the case that the
only solution is a bespoke design. This growing trend has created a
fundamental shift in the relationship between the design engineer,
purchaser and supplier, since the process is governed more by design
knowledge and less by cost.
As a result, more trust must be placed in the chosen supplier to deliver
a fastener that will not only meet the functional specification but also
be developed in the most efficient and, therefore, cost-effective method
possible. This means that the onus is passed to the supplier to gain full
understanding of the project in the initial stages and to implement the
necessary planning accordingly. By ascertaining the exact specification,
continuous supply can be guaranteed through suitable production volumes
and cost can be kept competitive through innovative manufacturing
processes. This trust is galvanised through recognised accreditation such
as BS EN ISO 9001:2000, which demonstrates best practice procedures and
working practices.
With an increased level of trust between the customer and supplier, good
communication between the two parties is essential. In particular, there
must be an element of transparency on the supplier's behalf to provide
reassurance that all appropriate measures, such as disaster planning, are
in place. TFC has experience of managing such relationships, having
delivered both off-the-shelf and, increasingly, bespoke fastening
solutions for major OEM manufacturers. The company is able to respond
rapidly and provide a solution that satisfies both the design
specification and the purchasing constraints.
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